# Reserved Hospitality

> Boutique hotel and holiday let booking management service based in the United Kingdom. We manage OTA listings, optimise pricing, grow direct bookings, and handle guest communication for independent properties. Pricing from £399/mo with no contracts.

Reserved Hospitality is a specialist booking management service for boutique hotels, B&Bs, guest houses, and holiday lets across the UK. We take over the operational complexity of online distribution — OTA listing optimisation, dynamic revenue management, direct booking growth, SEO, and guest communication — so property owners can focus on hospitality. Our clients typically see a 78% revenue increase in year one and shift 38% of bookings to commission-free direct channels.

Key facts:
- Market: United Kingdom
- Property types: Boutique hotels, B&Bs, guest houses, holiday lets
- Pricing: £399 - £999/mo per property (no contracts, no setup fees)
- Results: 78% average revenue increase, 38% direct booking share
- Contact: hello@reservedhospitality.com

## Services

- [OTA Management](https://reservedhospitality.com/ota-management): We optimise listings on Airbnb, Booking.com, Expedia, and more — better titles, descriptions, photos, and ranking strategy so properties appear higher and convert more guests. From 3 channels to unlimited.
- [Revenue & Pricing Management](https://reservedhospitality.com/revenue-management): Dynamic pricing adjusted daily based on demand, local events, competitor rates, and seasonality. Properties never leave money on the table.
- [Direct Booking Growth](https://reservedhospitality.com/direct-bookings): Custom booking pages, Google visibility, guest follow-ups, and channel strategy to shift the booking mix from OTA-heavy to direct-first — eliminating commission costs.
- [Hotel SEO](https://reservedhospitality.com/hotel-seo): Local keyword targeting, Google Business Profile optimisation, content creation, and technical SEO. Guests find the property when searching for exactly what it offers.
- [Guest Communication](https://reservedhospitality.com/guest-communication): All online guest messaging and review responses across every platform — professional, on-brand, within 24 hours.
- Property Photography: Professional photography and visual strategy that makes properties stand out across every listing platform.

## Pricing

- Essentials (£399/mo): OTA listing optimisation (3 channels), channel synchronisation, monthly performance report, email support.
- Growth (£699/mo, most popular): Everything in Essentials plus unlimited OTA channels, daily dynamic pricing, guest communication management, review responses, direct booking page, fortnightly strategy calls.
- Premium (£999/mo): Everything in Growth plus dedicated account manager, weekly strategy calls, Google Hotel Ads management, competitor intelligence reports, priority support.
- Add-ons: Hotel SEO (£695/mo), Direct Booking Website (£2,495 one-off), Guest Communication standalone (£295/mo), Photography (£495 one-off).

## How It Works

1. Free strategy call — we audit your listings, pricing, direct channel, and guest communication to identify where revenue is leaking.
2. Custom strategy — OTA ranking improvements, pricing strategy, content rewrites, channel setup. You approve, we execute.
3. Ongoing management — daily rate adjustments, listing optimisation, guest messages, review responses, monthly reporting.

## Comparisons

- [Reserved vs Catala Consulting](https://reservedhospitality.com/vs-catala): Compare full-service booking management with Catala Consulting's revenue-only approach.
- [Reserved vs Otamiser](https://reservedhospitality.com/vs-otamiser): Compare Reserved's hands-on management with Otamiser's software-only tools.
- [Reserved vs Hiring In-House](https://reservedhospitality.com/vs-hiring): Compare outsourced booking management with the cost and complexity of hiring a full-time revenue manager.

## Results

- 78% average revenue increase across managed properties (Year 1 average, 2024-25)
- 38% of bookings shifted to direct — zero commission (12-month average)
- 4.8 average review score maintained across all platforms

## Channels Managed

Booking.com, Airbnb, Expedia, VRBO, Hotels.com, Google Hotels, Agoda, Trip.com, Hostelworld — and more.

## API

- [Service Catalog](https://reservedhospitality.com/api/services): Machine-readable JSON endpoint returning all available services with descriptions, deliverables, and pricing.
- [OpenAPI Specification](https://reservedhospitality.com/api/openapi.json): Full API specification for programmatic interaction.
- [Health Check](https://reservedhospitality.com/api/health): Service liveness endpoint.

## Contact

- Email: hello@reservedhospitality.com
- [Contact page](https://reservedhospitality.com/contact)
- [Privacy Policy](https://reservedhospitality.com/privacy)
- [Terms of Service](https://reservedhospitality.com/terms)