Reserved vs hiring a revenue manager.
Reserved gives boutique properties broad commercial coverage without adding another full-time role to the team.
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A broader team, without another full-time role.
For an independent boutique hotel or holiday let, a dedicated revenue hire also brings recruitment time, employment overhead and reliance on one person. The right answer depends on the size and complexity of your operation.
Reserved gives you a team of specialists covering revenue strategy, listing optimisation, channel management, guest communication and review management, without the overhead of hiring for each role in-house.
| Feature | In-House Revenue Manager | Reserved |
|---|---|---|
| Cost model | Salary + employment overhead | Tailored outsourced management |
| Availability | One person, working hours | Team coverage, responsive daily |
| Recruitment | 3-6 months to hire | Start in 2 weeks |
| Holiday/Sick Cover | No cover | Continuous coverage |
| OTA Listing Optimisation | Depends on skills | Core to what we do |
| Channel Management | Maybe | Always included |
| Guest Communication | Usually not their role | Available within the agreed scope |
| Review Responses | Usually not their role | Every review, every platform |
| Risk | Person leaves = start again | No single point of failure |
| Best For | Hotels 50+ rooms | Boutique properties under 30 rooms |
Salary + employment overhead
Tailored outsourced management
One person, working hours
Team coverage, responsive daily
3-6 months to hire
Start in 2 weeks
No cover
Continuous coverage
Depends on skills
Core to what we do
Maybe
Always included
Usually not their role
Available within the agreed scope
Usually not their role
Every review, every platform
Person leaves = start again
No single point of failure
Hotels 50+ rooms
Boutique properties under 30 rooms